Jonathan Farrington — Page 28 — CEO, Editor, Author, Keynote Speaker, Customer Experience Evangelist, Sales Futurist

The Essential Components for Sustaining Overachieving Sales Performance

04.30.2019 by Jonathan Farrington //

To provide critical insight and direction to organizations worldwide, Sandler Training, the largest sales, management and leadership training company in the world, has created the new Sandler Research Center. Our primary objective is to explore the dynamics of selling today, tomorrow, and into the future. We believe that this truly international initiative will deliver impactful […]

Transactional Analysis And Its Effect On Customer Interactions

04.23.2019 by Jonathan Farrington //

Much of our communication is unconscious. We don’t actively decide what quality of eye contact we should use, or consider the impact of our words on other people and the consequences. When you watch someone’s facial expression change, or sense a shift in mood, it becomes obvious that there has been a deep reaction to […]

How to Manage Your Key Accounts More Effectively

“Most companies are looking for ways to manage their most important business relationships more effectively and more efficiently. It is not easy to do, and it is not always enjoyable to do, but when a key account works well, it is extremely satisfying. Key Account Management is a broad subject and this paper is designed to help make the management of key accounts easier, more effective and dare I say, more enjoyable …” Read Here