Client loyalty can eventually span a lifetime, but to make it more attainable, we should take it one step at a time. Whatever situation we’re in, good or bad, we must ask ourselves what we refer to as the Loyalty Question: “What am I doing right now that will make the customer come back the […]
The Obvious Benefits of Taking A Team Approach
According to recent research it has been suggested that team selling increases your chances of closing a deal by more than 250% compared to selling solo. Team selling brings people together from across the organization and externally, with each playing a role within the sales process. This collaboration enables us to populate the team with “specialists,” […]
I am Because I Think – and I am Thinking More Than Ever Right Now!
My “thinking time” usually comes at the end of each day and it is not only a time of reflection – looking back over the day and confirming to myself that I achieved all of my key objectives – but also a passage of time that prompts me to look ahead; to plan; to strategize. […]
Leader, My Leader: Do You Inspire “Willing Action?”
Leadership has been defined as “the ability to inspire willing action” Emphasis is placed on the “willing.” But to understand leadership, we need to delve a little deeper than that. One thing which experience has proven over and over again down through the ages is that when any group of people are thrown together for […]
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