It's interesting that we regularly read articles or comments about high levels of staff turnover, but it is very rare to discover any commentary about “customer turnover”. It is almost as if it is a taboo subject, that there is shame or embarrassment attached to it… Why? I suppose it is an admission of failure. The fact remains that most … Read More...
The trend, during the last few years, has been toward technology-based Customer Relationship Management Systems (CRMs). Yet, research conducted by the Gartner Group, has shown that the benefits a company can realize from any such innovation are dramatically higher when four vital components are in place together: Technology (CRMs for example) A clearly defined sales […] Read more...
“The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales” Jonathan is in conversation with Rich Blakeman, Managing Director of Channel Sales Center of Excellence at MHI Global and they are discussing Rich’s new book. For the past thirty-five years, Rich has led sales and marketing for vendor […] Listen Here
The 2016 Top Sales Academy program launches on March 2nd and will run through until May 4th. As in previous years, we will be providing exceptional pre-recorded presentations delivered by some of the world’s top sales experts, to help you become the best you can possibly be. The 2016 faculty will be announced very shortly. Register Here