Customer Expectations Have customers changed? In a word – yes! But you knew that already. How have they changed? They: Are more demanding Have higher expectations Have a more pressurized lifestyle Want everything, but don’t necessarily want to pay for it Are less tolerant Want more for their money, time and effort Are … Read More...
I truly believe that every individual in the whole world is potentially only five or six contact steps away. This ‘five or six degrees of separation’ shows that even an entire population of over five billion people is still highly accessible. However, for practical purposes, we don’t necessarily want or need to meet millions, or […] Read more...
“The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales” Jonathan is in conversation with Rich Blakeman, Managing Director of Channel Sales Center of Excellence at MHI Global and they are discussing Rich’s new book. For the past thirty-five years, Rich has led sales and marketing for vendor […] Listen Here
The winners and runners up in all 14 categories of the 2015 Top Sales & Marketing Awards contest have been announced and we have also inducted 4 further sales legends into the Top Sales & Marketing Hall of Fame. Full Details